I get the greatest pleasure from helping others make the most of their talents and opportunities. Perhaps I can also help you?
Welcome, have a browse!
Do you need to get new sales or consultancy staff up and running as soon as possible but struggling to give them the coaching they need to make the most of your investment in them?
Fed up of hearing yet another excuse from sales staff for lack of results?You KNOW the business is out there but they seem to rely on inbound enquiries
Frustrated with staff relying on email communication? it’s as if they are scared of direct conversations. You need them ON THE PHONE!
Hoping that the new team leader gets their act together soon? Mistakes are being made and it’s costing the company in time and money...
Feeling slightly swamped? Setting up and running an SME is challenging, whether it's getting everything off the ground or taking it to the next level. You need more YOU’S. Sometimes it's hard to see the wood for the trees and having someone else there for you can make all the difference. And as for work/life balance, what’s that?! I don't just look at your bottom line, it's about your personal needs too! Extremely keen to support the over 50's rebuild confidence and gain marketing skills to make the most of their accrued life experience
Looking for a life coach who believes in compassionate communication and wants to help you live your best life? You're in the right place! Get in touch and let's have a chat to see if this could be your exciting next step
Obligation free, initial consultation to see if I am the right person to help your company
Delegate some of your development needs to me and I will reinforce your company values and speak your language
No complicated Training Needs Analysis needed - tell me your pain and what you want to gain, then we explore the options
All trainees properly briefed, contact made ahead of training and again after training to ensure action
Guidance on follow up and evaluation to make sure the investment is justified and gets you ROI
Simple payment structure - fixed day rate for delivery includes all course preparation and follow up
The training becomes yet another reason for your people to love working for your company
Financial investment in training = emotional investment in the company who believed they were worth it
You invest in them, they will invest in you
No risk! Satisfaction guaranteed - if you are not happy with the results I will give you your money back
If you are used to 'off the shelf' training, you will be pleased to know that you can get my tailored training for an 'open course' cost - I charge £950 for a day, up to four people. Everything included. No surprises.
If you are not used to paying for training, you will be pleased to know there's a money back guarantee!
Get in touch me via email@example.com, we can have a no obligation chat to see if I can help.
THE BOTTOM LINE
Return on Investment
'Immediate results have always been apparent, there's an exciting mode of motivation and team spirit is noticeably improved. We've noticed a significant improvement in revenue and increased awareness from staff. Definitely the best training company I have ever come across'
— Lynn Thayer
For those of you who like find out more about me first.....
Helen Thomson has developed a reputation for listening to clients, asking the right questions and getting to the nub of the issue in super quick time. An instinctive problem solver, she has been helping businesses, mostly SME's, since launching her in-house, tailored training, award winning business almost 30 years ago.
Focussing on the roles in which better communication can impact upon productivity and profitability, Helen has been delivering a range of one day courses covering topics such as
Cold Calling and Outbound Sales
Inbound Telephone Sales & Customer Service
Successful soft skills for hard results
Dealing with Difficult Customers
Managing Conflict and Resolution
Recruitment and Retention Skills
To find out more about the courses I could run for you please click here.
Honed by years of implementing creative consultative solutions, personally crafting and delivering training which addresses the identified 'skills gap', and embracing an impressive and varied range of entrepreneurial projects, Helen's prodigious and energetic career ‘wick’ was lit after gaining top marks in the Institute of Employment Consultants Recruitment Practice Exam in 1988.
The flames were fanned when she won Hertfordshire Businesswoman of the Year in 1991 (aged 24) and her relevant experiences since have been 'distilled' as a result of many years of diverse corporate consultancy, KPI analysis, induction, review and evaluation systems which she devised and embedded, mainly for SME's, as a result of being on the first team of Investors In People Assessors in 1992.
To find out more about my background please click here
A pressing and unique issue which is attracting a lot of attention is that of the communication methods preferred by different generations within organisations as well as a dissonance created by almost polar opposite approaches to work and 'job loyalty'.
People are now more likely to make decisions which indicate a loyalty to their own needs, rather than of the company, compared to that of previous working generations. These need not be vastly different, the skill is to make sure you and your employees are pulling in the same direction otherwise you could be heading for a 'culture clash'.
Engaging and inspiring teams by providing work which is purposeful, has impact, offers feedback and appeals to the 'greater good' has always been important but the younger workforce are demanding it whereas perhaps in the past people just buckled down and got on with it.
This diversity in culture, caused primarily by a reliance on 'hand held computers' and messaging culture, is creating tension and misunderstandings, let alone an absence of actual dialogue with customers and colleagues.
This potential 'time bomb' needs addressing urgently if these differences are not going to seriously reduce productivity, morale and of course, profit.
I run courses which create a respectful, empathetic coaching approach, working with small in-house groups, usually on your premises. I create a non threatening relaxed environment which people appreciate and I believe this enables them to ask pertinent questions and understand how to apply the ideas generated. I work to include everyone's experiences and want to hear their voices as much as mine.
This approach generates outcomes which can be evaluated in relation to critical business skills, and I incorporate the building blocks of comfortable and effective verbal communication into all the courses.
I have found that this approach delivers value for money, an increase in productivity as well as better sales and higher profit leading to happier, more effective employees and a more successful business. Please click here for more information
Ultimately when all's said and done...
do you think I might be able to help?
do you think your staff will be happy to spend a few hours in my company?
do you think my methods increase the chances of your investment generating the changes you need to see?
Let's start the ball rolling!